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How it works
- 01ORDER
An order comes in
Payment, stock, carrier and customer update without you touching a thing.
- 02CUSTOMER
A customer question
"Where's my order?", a return, an exchange: handled fast, escalated to you only when needed.
- 03STOCK
Stock
Stockouts and restocks tracked so you stop selling what you no longer have.
- 04NUMBERS
Steering
Margin, returns and baskets brought together with no Sunday-night Excel export.
Where you lose time
Support eats your days
The same questions come back endlessly, rebuilding context every time.
Your tools don't talk to each other
Store, carrier, accounting: everything goes through manual copy-paste.
You see the margin too late
The real numbers come in after the fact, too late to react.
Your questions
Do we need to change our online store to automate?
Usually not. We connect to what you already run through APIs or webhooks. If your current tool does the job, we say so instead of selling you a rebuild.
Who stays in control of replies sent to customers?
You do. An assistant prepares and sorts, but nothing goes out without your approval until you decide otherwise. You keep a trace of what was done.
Where is order data hosted?
In the European Union, in Frankfurt. Everything delivered — code, access, documentation — is yours and stays transferable to another provider.
We don't replace your store.
Shopify, WooCommerce, your carrier: we connect what you already have and automate the gaps, rather than rebuilding everything.